Help For Club Members

Club Members Help Section

Thank you for joining The Family Travel Club. Please complete the form below with the required information, and we will aim to resolve your query within 24–48 hours.

If you’re not receiving our emails, please remember to check your junk, spam or promotional email folders. All communications are sent to the email address used at the time of payment, so it’s important that this email address is correct.

Please note that we are currently unable to plan or organise individual holidays. However, all of our deals can be easily customised to suit your travel party size via the booking links provided. Dates can also be adjusted, with prices updating automatically.

Thank you for your support, we look forward to sharing our latest deals and exclusive member discounts with you.

Contact form