2️⃣ REFUND POLICY

Last updated: 23 October 2026

Business and legal operator

The Family Travel Club is a trading brand operated by PLATINUM MARKETING - FZCO, a company incorporated in Dubai, United Arab Emirates. Licensed by the Dubai Integrated Economic Zones Authority (DIEZA). Company Registration No. 85407; Trade Licence No. 92186.

Registered office: IFZA Business Park, DDP, P.O. Box 342001, Dubai, United Arab Emirates. Contact: support@thefamilytravelclub.com. View full company details.

This disclosure does not reduce or exclude any existing contractual, statutory consumer, cancellation or data-protection rights.

This Refund Policy applies to The Family Travel Club membership and digital access products.

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Digital membership access

Membership provides immediate access to digital content and benefits.
As a result, membership fees are generally non-refundable.

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Billing errors

If you believe you have been charged incorrectly (for example, a duplicate payment), contact
support@thefamilytravelclub.com

Verified billing errors will be corrected.

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Statutory rights

Nothing in this policy limits any rights you may have under applicable consumer law.