Sahlira Data Deletion Instructions

Sahlira Data Deletion Instructions

Last updated: 23 October 2026

Business and legal operator

The Family Travel Club is a trading brand operated by PLATINUM MARKETING - FZCO, a company incorporated in Dubai, United Arab Emirates. Licensed by the Dubai Integrated Economic Zones Authority (DIEZA). Company Registration No. 85407; Trade Licence No. 92186.

Registered office: IFZA Business Park, DDP, P.O. Box 342001, Dubai, United Arab Emirates. Contact: support@thefamilytravelclub.com. View full company details.

This disclosure does not reduce or exclude any existing contractual, statutory consumer, cancellation or data-protection rights.

Sahlira is the social media automation service used by The Family Travel Club to help manage connected professional social media accounts, including Instagram.

How to request deletion

You can request deletion of personal data associated with your use of Sahlira at any time.

  1. Email support@thefamilytravelclub.com.
  2. Use the subject line Sahlira Data Deletion Request.
  3. Include the Instagram username or connected account name concerned and enough information for us to verify the request.
  4. We will confirm the request and delete or anonymise Sahlira-held personal data that we are not legally required to retain.

Verified deletion requests are normally completed within 30 days, subject to applicable legal or security requirements.

What can be deleted

Depending on how you used Sahlira, this may include connected-account identifiers, profile information supplied by Meta, comments or message content processed by Sahlira, interaction metadata, automation rules and keyword settings, and stored authorization credentials or tokens associated with the connected account.

Disconnecting Meta or Instagram access

You can also remove Sahlira's access through your Meta or Instagram account settings. Removing access stops Sahlira from making new authorized API requests for that account. You may still send us a deletion request if you also want Sahlira-held data removed.

Data we may retain

We may retain limited records when required for legal, fraud-prevention, security, accounting or dispute-resolution purposes. Any retained information will be limited to what is necessary for that purpose.

Contact

For privacy or deletion questions, contact support@thefamilytravelclub.com.